Tel-Data West, Inc.

Voice Mail & Messaging

In today's business world working more efficiently and cost effectively are very important to the bottom line. This often means that during peak calling times you may not have enough staff to always answer every telephone call. Or when already on an important call you'll need a digital assistant to take a message for you. But voice mail systems do more than just take messages. They can be used to help callers find the correct department or person via an automated attendant and directory system 24/7. They can be used to give out important information and of course take messages.

Voice mail systems are often offered as an option for your telephone system but more and more voice mail systems are a requirement of our end users. These systems come in a variety of hardware and software combinations from very basic flash based versions to complex server based or hard drive systems.

Voice mail systems explained:
Most of the time the versatility and price of a voice mail system are based on a few different features / functions. They are:
Ports - the number of simultaneous activities that can be process.
Number of Hours of message storage
Number of mailboxes
Number of auto attendant greetings and menus
Company Directory capabilities
Offsite notification methods
Offsite (email) delivery of voice messages
Locating mailbox owners and / or transferring telephone calls capability.
Support of multiple languages plus many other features....

A basic flash based voice mail card like the AVAYA PCCARD has 2 ports, 16 mailboxes, 120min of storage and a single auto attendant with a few basic user features - it's small price tag reflects the lack of advanced capabilities. A very robust voice mail system like the Vodavi Pathfinder can have as many as 48 ports virtually unlimited mailboxes, storage, and auto attendant menus, capable of locating it's mailbox owner on their cell phone and connecting the caller should the mailbox owner accept the call...starting price for this system in its basic format is around $3,000.00 +.

So whether you need just a simple voice mail box or a complete voice messaging solution. We can help you pick the system that fits your needs. For a free quotation or consultation call us at (800) 506-3082 or (623) 516-2035 Monday thru Friday 8am-5pm MST - Arizona time.

Business telephone systems, commercial phone systems, new or refurbished phones for small, medium, and large business: 3COM ● Adtran ● AT&T ● AVAYA PARTNER ACS & MERLIN LEGEND & MAGIX ● Bogen Paging ● Voice & Data / Telephone & Computer (CAT 5 or CAT 6) Cabling ● Comdial ● Dell Servers ● ESI ● Executone ● Fujitsu ● InterTel ● Isoetec / Iwatsu ● Lucent Technologies ● Macrotel ● Meridian ● Meridian Options ● Merlin ● Mitel ● Microsoft Small Business Server ● NEC/Nitsuko ● Nortel NORSTAR CICS & MICS ● Panasonic 4-Line Wireless KX-TA824 ● Polycom Audio Conferencing ● Rolm ● Samsung DS 616, Prostar 816, DCS Compact, DCS 50si, iDCS 100, IDCS 500 ● Siemens ● Toshiba ● Valcom / Viking Paging ● VODAVI STSe XTSc-IP XTS-IP & Telenium IP ● Walker ● WIN

We service the Phoenix Metro area including: Tempe, Mesa, Scottsdale, Fountain Hills, Glendale, Gilbert, Chandler, Cave Creek, Deer Valley, Peoria, Goodyear, Avondale, Sun City, Sun City West, Surprise, El Mirage, Tolleson, Casa Grande, Prescott, Payson, Pine, Strawberry, Wickenburg, Globe, Show Low, Eloy, Gila Bend, Tucson, Arizona.

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