Tel-Data West, Inc.

Merlin Legend & Magix

The Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone system Integrated System supports up to 80 lines and 200 extensions. Businesses can easily enhance their Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone systems by adding any of a growing number of e-business, customer service, or computer telephony integration (CTI) applications available from Avaya and Avaya Independent Software Vendor (ISV) partners around the world, including:
Full communications capabilities via the phone, Web, video, or e-mail.
Always on high-speed Internet access.

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Comprehensive messaging capabilities: including a unified messaging application and browser based voice mail management.
Support for wireless phones, cell phone connectivity options provides great mobility features.
The Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone system simplifies administration and maintenance, which can reduce operating costs. Programming is via a user-friendly, graphical user interface (GUI)-based software application: the Microsoft Windows-based System Programming and Maintenance (WinSPM) software. This application provides on-screen icons and menu choices to guide system administrators through the administration process. WinSPM software also provides convenient access to current system information, giving businesses a comprehensive picture of their system and station programming, instead of isolated and less effective features or function screens. With WinSPM, administrators can manage multiple Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone systems from an Internet connection anywhere in the world.

Benefits
• The Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone system supports up to 80 lines and 200 extensions*.
• Businesses can easily enhance their Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone system by adding any of a growing number of e-business, customer service, or computer telephony integration (CTI) applications available from Avaya and Avaya Independent Software Vendor (ISV) partners around the world.
• Full communications capabilities via the phone, Web, video, or e-mail.
• Always on high-speed Internet access.
• Call center support for personalized, around-the-clock customer service.
• Comprehensive messaging capabilities including a unified messaging application and browser based voice mail management.
• Support for wireless phones, cell phone connectivity options provides great mobility features.
• The Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone system simplifies administration and maintenance, which can reduce operating costs.
• Programming is via a user-friendly, graphical user interface (GUI)-based software application: the Microsoft Windows-based System Programming and Maintenance (WinSPM) software.
• This application provides on-screen icons and menu choices to guide system administrators through the administration process.
• WinSPM software also provides convenient access to current system information, giving businesses a comprehensive picture of their system and station programming, instead of isolated and less effective features or function screens.
• With WinSPM, administrators can manage multiple Lucent Merlin Legend® & AVAYA MERLIN MAGIX® phone systems from an Internet connection anywhere in the world.

Business telephone systems, commercial phone systems, new or refurbished phones for small, medium, and large business: 3COM ● Adtran ● AT&T ● AVAYA PARTNER ACS & MERLIN LEGEND & MAGIX ● Bogen Paging ● Voice & Data / Telephone & Computer (CAT 5 or CAT 6) Cabling ● Comdial ● Dell Servers ● ESI ● Executone ● Fujitsu ● InterTel ● Isoetec / Iwatsu ● Lucent Technologies ● Macrotel ● Meridian ● Meridian Options ● Merlin ● Mitel ● Microsoft Small Business Server ● NEC/Nitsuko ● Nortel NORSTAR CICS & MICS ● Panasonic 4-Line Wireless KX-TA824 ● Polycom Audio Conferencing ● Rolm ● Samsung DS 616, Prostar 816, DCS Compact, DCS 50si, iDCS 100, IDCS 500 ● Siemens ● Toshiba ● Valcom / Viking Paging ● VODAVI STSe XTSc-IP XTS-IP & Telenium IP ● Walker ● WIN

We service the Phoenix Metro area including: Tempe, Mesa, Scottsdale, Fountain Hills, Glendale, Gilbert, Chandler, Cave Creek, Deer Valley, Peoria, Goodyear, Avondale, Sun City, Sun City West, Surprise, El Mirage, Tolleson, Casa Grande, Prescott, Payson, Pine, Strawberry, Wickenburg, Globe, Show Low, Eloy, Gila Bend, Tucson, Arizona.

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